Any business owner who relies on the QuickBooks application to manage the payroll can encounter errors very often. However, you can fix them and prevent them from occurring. Usually, these errors appear when you try to download the payroll updates or use a payroll feature. These errors can slow down your work by delaying your task, and that's why resolving them is crucial. Factors that may be responsible for these errors can be corrupted installation, damaged CPS folders, outdated QuickBooks, system resource issues, connectivity problems, and damaged or missing components. In this blog post, we will help you understand the root causes of common payroll errors in QuickBooks and the steps to fix them.
Reasons For Common Payroll Errors
Payroll errors in QuickBooks can be frustrating for users, and there are several underlying reasons that can lead to these issues.
If the software is not installed correctly or if it has become corrupted over time, it can result in various payroll errors.
A corrupted CPS folder within the system can trigger the issue and may lead to QuickBooks error 17337.
Damaged components within QuickBooks itself can also contribute to payroll errors.
Solutions To Fix the QB Payroll Errors
Let’s learn how to tackle QB payroll errors.
Solution 1: Repair QuickBooks
Click the Start button.
Select Control Panel.
Double-click Add or Remove Programs.
Choose the QuickBooks program.
Click Change or Remove Program.
Access the QuickBooks Installation window.
Click Next.
Open the QuickBooks Maintenance window.
Select Repair.
Then click Next.
Click Repair.
Access the QuickBooks Maintenance Complete window.
Click Finish.
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Solution 2: Modify the CPS Folder Name
This folder contains important files related to payroll processing, and if they become damaged, they can lead to errors when trying to run payroll functions.
Start by updating the QuickBooks payroll tax table.
Open My Computer.
Go to C:\Program Files\Intuit\QuickBooks 20XX\Components\Payroll\CPS (where XX is the year of your QuickBooks version).
Rename the CPS folder to CPSOLD to see if the issue is fixed.
Update the QuickBooks payroll tax table again and check if the error is resolved.
Solution 3: Execute Reboot.bat File
Run the reboot.bat file to fix the problem. This batch file is found in the QuickBooks folder.
Close QuickBooks Desktop/Payroll.
Open the reboot.bat file folder.
Run the file as an administrator.
A DOS command window will pop up.
Allow the process to finish; the window will close on its own—do not close it manually.
Restart the system.
Open QuickBooks Desktop and see if the issue still exists.
Conclusion
By following the above methods, you should be able to resolve the most common payroll errors in QuickBooks and regularly update QuickBooks and tax tables to keep your payroll processing accurate.
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