QuickBooks Cannot Communicate With the Company File: Accurate Solutions

The operation of QuickBooks Desktop on the user’s computer can get restricted due to unwanted interference from certain security applications. Usually, users experience errors while trying to access the QB company file & one of the main error messages is ‘QuickBooks Cannot Communicate with the Company File’.

A thorough investigation has revealed that the misconfigured ‘Windows Firewall’ settings are behind the ability to access the QB Company file.

Here’s a detailed explanation of this technical error message, along with the required solutions.

If you are constantly confronting the ‘QuickBooks Cannot Communicate with the Company File’ error message, you can dial 1.855.738.2784 to contact our QB Experts Team for guidance.

Top Reasons That Can Trigger ‘QB Desktop Unable to Communicate With the Company File’ Error

The major reasons that are noted to instantly trigger the ‘QB Desktop Unable to Communicate with the Company File’ error are listed below:

1. As stated before, an incorrect ‘Windows Firewall’ configuration can perceive QB Desktop as a threat to the system, thereby restricting its proper execution.

2. Not downloading & installing the most recent QB Desktop updates can also trigger this error message.

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What Are the Valid Solutions for ‘QuickBooks Desktop Company File Communication Error’?

The most accurate solutions for ‘QuickBooks Desktop Company File Communication Error’ are detailed below:

Solution 1: Properly grant complete exemption to ‘QB Desktop’ under the ‘Windows Firewall’ settings to ensure its correct execution

1. In this solution, you have to seamlessly access the ‘Windows Firewall’ window & then you will shift to the ‘Advanced Settings’ tab in order to be able to successfully right-click on the ‘Inbound Rules’ icon on the screen.

2. Thereafter, simply tap the ‘New Rule’ icon & then carefully strike the ‘Port’ box, following which you will go forward to effectively check the ‘TCP’ box present on the window.

3. Now, locate the ‘Specific Local Ports’ box on the system’s screen & then you must reach that box to enter various port numbers that are relevant to your QB Desktop edition installed on the system.

4. After that, efficiently mark the ‘Allow the Connection’ box & then put a new name like ‘QBUJPORTS (year)’ to the new rule, following which you must strike the ‘Finish’ button immediately.

5. Finally, repeat all these steps once again for the ‘Outbound Rules’ option & then successfully access the desired company file via your QB Desktop window.

Solution 2: Simply install the most recent updates for your QB Desktop application to exterminate this issue

1. Here, you need to easily go to the ‘Help’ menu indicated on the QB Desktop window so that you are able to effortlessly tap the ‘Update QuickBooks Desktop’ icon.

2. Afterward, simply move into the ‘Update Now’ menu present on the ‘Update QuickBooks’ window & then swiftly start the download process for fresh QB Desktop updates via the ‘Get Updates’ button.

3. Next, once you complete the download process, you can re-open QB to install the new updates through the ‘Yes’ option shown in the window.

4. In the final step, just open your desired company file through the updated QB Desktop application on the computer.

These solutions, when successfully implemented, will weed out the ‘QuickBooks Cannot Communicate With the Company File’ error message. For more technical help, dial 1.855.738.2784 to contact our QB Professionals Team.

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