If QuickBooks Has Stopped Working; Perform these Troubleshooting Steps
QuickBooks Has Stopped Working
Sometimes, while running the QuickBooks Desktop application, users can face accessibility issues. The application can sometimes stop working or doesn’t start, creating difficulties for regular users. The QuickBooks Has Stopped Working issue can arise due to many possible reasons, like damaged operating system files. In this article, we will help you easily address the QuickBooks is not opening error by providing you with effective solutions.
If you are having trouble understanding the steps or eliminating the error message on your own, you can reach out to us at 1.855.738.2784 to get direct assistance from our support team.
Common Reasons for the QuickBooks Closes after Login Issue
You might be getting the QuickBooks Desktop does not start issue due to the following possible factors –
The Windows operating system files are damaged or corrupted, and the files might be missing from the system.
The hard disk containing your QuickBooks application might be damaged or experiencing bad sectors.
Your QuickBooks Desktop application is not correctly installed, and the installation files are damaged, corrupted, or deleted from the system.
The QBWUSER.INI file might not be running correctly, and the file might be missing or accidentally deleted from the system.
Your QuickBooks company file contains more characters than allowed, and the file name has extra spaces or special characters.
Recommended to Read: Why is my QuickBooks Won't Open?
Easy Methods to Terminate the QuickBooks Desktop is Unresponsive Error
If your QuickBooks Windows app not working, you can use the solutions provided below to address the issue –
Solution 1 – Scan the Hard Disk to Mend the Bad Sectors from the File Manager
You can eliminate the QB closes with no error message by scanning the hard disk sectors.
Open Windows File Manager by pressing the Windows + E keys and right-click the C drive to select Properties.
Select the Tools menu, then click Check Now. To initiate the file scan process, check the boxes for Automatically correct file system issues and Scan for and try recovery of faulty sectors.
Click Start and wait until Windows complete the scan and repair process to check if the application issues are rectified.
Solution 2 – Mend the QBWUSER File by Modifying the File Extension from the QuickBooks Directory
To resolve the application issues, you can rename the QBWUSER file by modifying the file extension.
Open Windows File Manager and navigate to the C drive to access this path - Users\User Name \AppData\Local\ Intuit\QuickBooks, and find & select the QBWUSER.INI file.
If you don’t see the file, click Folder and Search Options under the Organize tab at the top left corner of the Window to access the View tab.
Checkmark the Show hidden files, folders, or drives option and click Apply to right-click the file and select Rename.
Add .OLD at the end of the file name, for example (QBWUSER.INI.OLD), and open QuickBooks to check if the QuickBooks crashes on startup error is resolved.
Conclusion
If your QuickBooks Has Stopped Working, you can use the solutions provided above to easily dismiss the issue. If the error persists, you can reach out to us at 1.855.738.2784 to get assistance from our QB experts.
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