QuickBooks error 6129 occurs when you try to open your company file in a multi-user setup. This error prevents you from opening the file. The error message you may see is "Error -6129, 0: Database connection verification failure." Error 6129 appears mainly due to connectivity issues between the company file and the server. This troubleshooting guide will discuss effective solutions to fix Error 6129.
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Reasons behind Error 6129 in QuickBooks Application
To effectively fix error 6129, you need to identify its root cause. Let's discuss the causes behind error 6129.
Corruption/Damage to the company file can trigger this error.
Incorrect network configuration can prevent QuickBooks from accessing the necessary files, leading to Error 6129.
When opening company files in multi-user mode, issues may trigger error 6129.
Damaged Network Data Files (.ND) can cause this error in QuickBooks and may prevent you from opening the company file.
Solutions to Fix QB Error 6129
We have mentioned solutions that you can follow to fix error 6129 effectively.
Solution 1: Make Use of the QuickBooks File Doctor Tool
QuickBooks provides a handy tool called the QuickBooks File Doctor, designed to diagnose and repair various company file-related issues such as QuickBooks Error 6209 and Error 6129. Here's how to use it:
Go to the official Intuit website and download QuickBooks Tool Hub.
After that, follow the installation process carefully and install the Tool Hub.
Once done, open the Tool Hub and navigate to the "Company File Issues" tab.
Select "QuickBooks File Doctor."
Follow the on-screen steps to scan and repair the company file.
Once the repair process is complete, try reopen the company file to check if the error persists.
Solution 2: Rename the (.ND) File
Locate to the company file folder.
Search for files that have the same name as your company file but with the extensions (. ND) at the end.
Right-click on each file and select "Rename."
At the end of the file name, write ".OLD" and save it.
Solution 3: Disable Multi-User Hosting Mode on All Computers
If QuickBooks is being hosted on a network, ensuring that only one computer is hosting the company file is essential. Follow these steps to disable multi-user hosting mode:
Open QuickBooks.
Go to the "File" menu and select "Utilities."
If "Stop Hosting Multi-User Access" is an option, select it to disable hosting mode.
Repeat this process on all computers except for the host computer.
After disabling the hosting mode, try opening the company file again.
Hopefully, following this guide will help you fix QuickBooks error 6129. Carefully follow all the given solutions to resolve the issue and ensure the swift functioning of the QB software. If the error persists despite following these solutions, it is advisable to seek further assistance from the QuickBooks support team. Dial 1.855.738.2784 to contact our certified QuickBooks professionals.
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