The inability of QuickBooks desktop users to open business files is a common complaint. Everything in QuickBooks stops when users can’t open company file in QuickBooks. When this issue comes up, users often see 'QuickBooks can't find the company file' appearing on the screen when attempting to open the company file.
Whether the cause is file destruction or system failure, this error develops a substantial issue for QuickBooks users and slows down workflow. If you lately moved your QuickBooks company file, you will need to direct QB to a new location. To do this, use the start menu's 'Find' function to look for the file.
Users can also contact our committed technical support team at our 1.855.738.2784 for additional help, which guarantees a prompt and efficient resolution to any company file problems.
What Causes ‘QuickBooks Won’t Open Company File’ Error?
The two major factors responsible for the ‘QuickBooks won’t open company file’ error are listed here.
The company file may not open in QuickBooks due to damage incurred since its last use. Damage to the file can occur over time, leading to the QuickBooks error 6129. This issue often arises when attempting to open a file that was last accessed in a compromised state.
Problems related to the site and the extension of the company file can lead to complications in opening it in QuickBooks. Inaccurate file paths or inconsistent file extensions may prevent QuickBooks from identifying and accessing the file adequately, resulting in errors when trying to open it.
Resolve ‘Unable to Open QuickBooks Company File’ Complain
To resolve ‘unable to open QuickBooks company file,’ you can try out these two solutions.
Solution 1: Avoid Saving Desktop When Closing QuickBooks
Instead of saving your desktop when closing QuickBooks, you can opt not to. This prevents QuickBooks from reopening any windows left open, which can lead to startup freezes, especially with large reports or multiple windows set to open automatically. To do this, follow these steps:
Open QuickBooks Desktop.
In the 'No Company Open' window, select your company file.
Press and hold the 'ALT' key on your keyboard while selecting 'Open.'
If prompted to sign in, release 'ALT,' enter your password, then hold 'ALT' again and select 'OK.'
Once your company file opens successfully, disable the 'Save the desktop when closing' preference, navigate to 'Edit' and choose 'Preferences.'
Select 'Desktop View.'
Choose 'Don't save the desktop' and confirm with 'OK.'
Close and reopen QuickBooks, then open your company file again.
Solution 2: Relocate Your Company File
If its current location is causing problems, moving it to your desktop could help. If your company file is shared on a network, ensure everyone is logged out before proceeding with these steps:
Access ‘File Explorer’ by searching for it in the ‘Start’ menu.
Locate the folder containing your company file, typically found in your QuickBooks directory. It usually has the format: [Your company name].qbw.
Right-click on your company file, choose 'Copy’ and then ‘Paste’ the file.
Now choose the ‘Open or Restore company’ option.
Finally, try to open the company file.
If the troubleshooting steps provided will help you avoid the issues with the company file. Despite this, if you still Can’t Open Company File in QuickBooks, you can reach out to the technical support staff. To speak with a real professional who can help you with any of your QuickBooks-related issues quickly and effectively, call our 1.855.738.2784.
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